Resource Management When Working in New Ways
One of the biggest impacts of the crisis is on the way people work. People are now working remotely, which not only makes it more difficult to communicate and collaborate but is also having an impact on productivity. It might be easy to assign workers to projects and receive project status updates when you all work in the same office, but when individual team members are separated, it takes a different set of skills to keep things operating smoothly.
While working remotely may be a new change for your organization, PMOs are well equipped to handle this unique situation. PMOs are often in charge of allocating workers across the entire organization, so whether or not these workers are in an office or at home really doesn’t make much a difference for them. Because PMOs are their own organizational unit, they already operate with a distance between themselves and project teams. Using data and reports, PMOs can understand workers and projects that they might not be directly involved in. In a time like this, a PMO might use data to understand how the resource utilization rate has changed for remote workers. An industry standard is around 80%, but between providing childcare and working in a new environment, a PMO might discover the real resource utilization rate is around 70%. With this in mind, they can make sure workers aren’t overallocated and projects have the manpower available to be completed on time.