Your Success Is Truly Our Mission

Your dedicated Customer Success Manager will guide you through onboarding including:

• Introduction to Meisterplan, including an overview of the solution and reporting capabilities.
• Introduction to Lean PPM framework, templates, and instructions how to customize.
• Recommendations and training on configuration which would best support your PPM process.
• Introduction and templates to get your project and resource data imported.
• Practices to increase adoption as you train/rollout to other stakeholders. 

• The Onboarding Package starts at $6,000 for 24 hours of service. It is best for a small implementation team with the time to execute the required tasks between working sessions.
• Each additional 8 hours of service is $2,000. At least 8 additional hours  are recommended when one of the following pertains to your organization:  decentralized PMO’s that approach PPM differently,  integrations are critical for success, PMO maturity is desired through learning better practices, or the implementation lead is unable to focus on the tasks in between working sessions.

• Facilitating introductory sessions
• Creation of customized training material
• Facilitating hands-on training
• Participation in adoption and refinement sessions

Change management is a term for all approaches to prepare, support, and help individuals adopt to new tools or process.  It is natural to have resistance to new process or software, especially in quick moving companies when there is already a lot of business change. Therefore, we offer a workshop solely focused on helping you garner support as well as ensure a successful implementation. 

These sessions will be customized to fit your exact change management needs.

• Premium support with a dedicated Customer Success Manager (CSM) to ensure timely resolution to your functional questions and escalation to critical issues. Direct access to CSM via email and video calls, beyond the standard support.
• Quarterly 1-hour sessions with your dedicated CSM.

Customer Success packages start at $2,000.

We recommend purchasing additional services to tackle challenges such as change management, new or increased goals, and extending the use of Meisterplan or increasing PMO maturity in your organization.

In the Introductory Training, a Meisterplan expert will introduce Meisterplan to any team or user group to provide improved understanding of process & capabilities.

Duration: 90 minutes per session

Customized Training Material tailored for any user group. Includes PowerPoint decks with links to self-help material and a training script to help your internal trainer communicate the key points, while facilitating the training.

A Meisterplan expert will facilitate the Hands-On Training of any team or user group in your organization. Each training will draw upon “show-do-practice” learning principles alongside relevant exercises within a generic training environment.

Duration: 4 hours per session

In our Strategy Execution Workshop, a Meisterplan expert will work with you to optimize your portfolio management and ensure more value is delivered. We will review your intake process, roles & responsibilities, meeting schedule and purpose, portfolio goals, project scoring and scenario management.  The workshop can be tailored for either a traditional stage-gate process or for Agile planning. 

Duration: 8 hours (broken into 2-hour sessions)

In our Resource Capacity Management Workshop, a Meisterplan expert with work with you to improve your project success rate by increasing visibility into resource constraints. We will incorporate practices for estimating work, effectively sharing project resources, resolving conflicts, and reviewing project metrics at closure.

Duration: 8 hours (divided into 2-hour sessions)

In our Custom Integrations Workshop, a Meisterplan expert will work with you to increase productivity and transparency by integrating Meisterplan into your greater tech ecosystem. Possible integrations include HR systems, time reporting software, PM Tools, and BI solutions. We will create a custom integration concept based on the requirements for your use case.

Contact us for a custom quote