Do You Have Questions?
What Are Users and Resources?
Users are the people who have access to your Meisterplan system. These are free and unlimited. Resources are all the employeesEmployeesSynonym for → ResourceResources are all the people, places and things that you need to complete projects. The most important resource? Employees, of course! who can be scheduled in Meisterplan. They determine the price of your license.
Can I Plan for More Than 1,000 Resources?
If you need a package with more than 1,000 resources, then we’re happy to offer you a custom quote. Please email our team of experts at sales@meisterplan.com.
Meisterplan’s Customer Success team supports you with comprehensive professional services – both in the implementation of Meisterplan and in the continuous improvement of your planning processes.
Examples of ongoing support services:
- Review of your configuration and planning process
- Ad-hoc meetings to discuss current challenges and questions
- Support in implementing new features
- Annual reviews on further Meisterplan developments
- A glimpse into upcoming features
- Customized analysis of requirements (feature requests)
- Succession management/onboarding for a new Meisterplan contact person
Examples of general services:
- Development and monitoring of your value canvas
- Support with configuration and data import
- User training (train the trainer, on-site training, or online formats)
- Development of a portfolio planningPortfolio PlanningPortfolio planning is the process by which companies decide which projects they want to carry out. This ensures that projects are in line with the company’s objectives and that the… process
- Individual support during the first planning cycles after initial implementation
- Success reviews and potential analyses
- Change management
- Support in setting up a PMOPMOSynonym for → Project Management OfficeA Project Management Office (PMO) is a permanent organizational unit responsible for the centralized and coordinated management of all projects.
- Data quality service
- IntegrationIntegrationAn integration is a virtual interface that connects different software programs and enables automated data exchange between them. This allows for more efficient processes, better planning, and consistent information. and connection of external reporting
- Rollout support
Learn more about the services we offer here: Professional Services.
Yes, you can try Meisterplan for 30 days free of charge, no strings attached. You don’t need to enter credit card or bank details.
If you decide to order Meisterplan within the 30-day trial period, you can continue working with the data from your trial version – nothing is lost.
If you decide not to buy Meisterplan, you don’t need to do anything else. Your free Meisterplan system including all data will be automatically deleted after 30 days.
The trial version has the same functionality as the Pro Edition.
You can order Meisterplan in one of the following ways:
- Credit card payment: Buy Meisterplan directly on this page or use the “Buy Now” button in your Meisterplan trial.
- Pay by purchase order: Send your order to us at sales@meisterplan.com
When you purchase Meisterplan, please refer to our Meisterplan Software as a Service Terms and Conditions. You can read them here: https://meisterplan.com/terms-of-service/
You can view our Meisterplan Software as a Service Terms and Conditions and the Data Processing Agreement here: https://meisterplan.com/terms-of-service/
You can decide whether you want to enter into a contract with Meisterplan on an annual or monthly basis. Your contract will be automatically extended for the duration of the contract if it is not terminated before the end of the term. You can easily cancel your contract before the end of the contract term in the Customer Portal in your Meisterplan system or by email to sales@meisterplan.com.
Amazon Web Services provides the infrastructure on which the application is hosted.
Your server location is determined when you first register your system. If your system was registered within the European Union (EU), it will be hosted within the EU. For systems hosted within the EU, we guarantee that all data will be processed within the EU. Regardless of where your employeesEmployeesSynonym for → ResourceResources are all the people, places and things that you need to complete projects. The most important resource? Employees, of course! access the system in the future, the hosting location will remain in the EU.
You can easily determine your hosting location by looking at your system URL. Systems with URLs beginning with “eu.meisterplan.com/” are hosted in the EU. Systems with URLs beginning with “us.meisterplan.com/” are hosted in Oregon, USA.
IT security is our top priority at Meisterplan. We have designed our infrastructure so that your data remains secure from entry to deletion. Have a look at our Trust Center:
https://meisterplan.com/trust-center/
There you’ll find the link to our information security statement, our ISO certification, our latest penetration test certificate and more.
Every employee that you book or assign to projectsProjectA project is a time-limited undertaking with defined objectives and resources that delivers unique results and often includes complex tasks. in Meisterplan counts as a resource. If you plan with roles instead of individual employees, each full-time equivalentFull-Time EquivalentFull-time equivalents (FTEs) are a standardized unit of measurement in resource management representing the full-time capacity of a single worker. counts as a resource (1 FTE = 1 resource). The two can also be combined as required.
Resources that are not yet or no longer working for your company can be given a corresponding entry or exit date. Only people who are active on the current date, and resources or roles planned in the future, are relevant for licensing.
Resources are easy to confuse with users. With all Editions, an unlimited number of users can access Meisterplan, regardless of how many resources you plan for.
A team does not count as a resource and therefore does not affect your pricing.
It is possible to change the resource package or Edition during a contract term or at the next contract renewal. You can adjust them at any time in the Customer Portal in your Meisterplan system or by contacting us at sales@meisterplan.com.
