Security and Trust

Meisterplan Trust Center

We want to earn your trust. That's why we have made IT security, data protection, compliance and transparency the principles of our work.

At Meisterplan we want to earn your trust

IT Security is the Foundation

IT Security is paramount on this site and in our everyday lives. At Meisterplan, we have built our infrastructure in such a way that safeguards your data.

Meisterplan information security header

Information Security

Maintaining the confidentiality and availability of your data is our top priority. All data stored in Meisterplan is protected by strict infrastructure and administrative procedures.

Meisterplan penetration test

Penetration Tests

Penetration tests of the Meisterplan software are regularly performed by external security experts. This allows us to ensure that your data is protected from external access. Here you can find the latest report (the detailed report may be shared under a confidentiality agreement and upon request).

Meisterplan system status

System Status

The Meisterplan Status page gives you a clear overview of the availability and performance of Meisterplan and its features. The status page also identifies planned maintenance windows.

Data Protection

Our data protection declarations provide you full transparency, protection, and control of your data.

Meisterplan values your privacy


We take the protection of your data very seriously. Here you can find a summary of our privacy policy describing how we collect and process your data.

Meisterplan social media

Social Media

Here you can find our social media privacy policy as it relates to engagement and content sharing across various social platforms.

Meisterplan cookie policy


Cookies enable the continuous development of our website and services to improve the overall user experience. You have the choice whether or not to allow preference and marketing cookies from us.

On the Safe Side with Certifications and Compliance

Meeting and exceeding current industry standards, requirements and certifications is a top priority for Meisterplan.

Meisterplan ISO certification

ISO Certification

Meisterplan has been certified to ISO/IEC 27001:2013 since August 2019.

Meisterplan data security


Meisterplan complies with regulations, including the General Data Protection Regulation (GDPR) and CAN-SPAM Act, to ensure proper data protection of individuals.

Meisterplan cloud matrix

Cloud Controls Matrix

The Cloud Controls Matrix (CCM) of the Cloud Security Alliance is designed to help customers assess the overall security risk of a cloud provider. Simply email us with the subject line “Cloud Controls” to or use our contact form to request the matrix.

Transparent Terms and Conditions

We are all about transparency at Meisterplan. That’s why you’ll never come across any hard to read fine print or hidden contractors when working with us.

Meisterplan terms of service

Terms and Conditions

The current Meisterplan Software as a Service terms and conditions can be found at any time on our website. A summary of the most important points can be found at the link below.

Meisterplan subcontractors


We select subcontractors who process personal data very carefully. An up-to-date list of subcontractors can be found here.


We have a trusting relationship with our subprocessors. Here you will find the list of subprocessors that we employ in accordance with Art. 28 GDPR.


If you still have questions about security and trust in Meisterplan, then don’t hesitate to contact us. Our experts are always there for you by e-mail at or via our contact form.

If you encounter a security issue with Meisterplan or are concerned that your account has been stolen or compromised, please contact us with the incident at