At Meisterplan we want to earn your trust

Meisterplan Trust Center

We want to earn your trust. That's why we have made IT security, data protection, compliance and transparency the principles of our work.

IT Security is the Foundation


IT Security is paramount on this site and in our everyday lives. At Meisterplan, we have built our infrastructure in such a way that safeguards your data.

Information security at Meisterplan
Information Security

Maintaining the confidentiality and availability of your data is our top priority. All data stored in Meisterplan is protected by strict infrastructure and administrative procedures.

Information Security Statement

Meisterplan penetration test
Penetration Tests

Penetration tests of the Meisterplan software are regularly performed by external security experts. This allows us to ensure that your data is protected from external access. Here you can find the latest report (the detailed report may be shared under a confidentiality agreement and upon request).

Penetration Test

Meisterplan system status
System Status

The Meisterplan Status page gives you a clear overview of the availability and performance of Meisterplan and its features. The status page also identifies planned maintenance windows.

System Status

Data Protection


Our data protection declarations provide you full transparency, protection, and control of your data.

Meisterplan values your privacy
Privacy

We take the protection of your data very seriously. Here you can find a summary of our privacy policy describing how we collect and process your data.

Privacy Policy

Meisterplan social media
Social Media

Here you can find our social media privacy policy as it relates to engagement and content sharing across various social platforms.

Social Media Privacy Policy

Meisterplan cookie policy
Cookies

Cookies enable the continuous development of our website and services to improve the overall user experience. You have the choice whether or not to allow preference and marketing cookies from us.

Cookie Policy

On the Safe Side with Certifications and Compliance


Meeting and exceeding current industry standards, requirements and certifications is a top priority for Meisterplan.

Meisterplan ISO certification
ISO Certification

Meisterplan has been certified to ISO/IEC 27001:2013 since August 2019.

ISO Certification

Meisterplan data security
GDPR and CAN-SPAM

Meisterplan complies with regulations, including the General Data Protection Regulation (GDPR) and CAN-SPAM Act, to ensure proper data protection of individuals.

General Data Protection Declaration

Meisterplan cloud matrix
Cloud Controls Matrix

The Cloud Controls Matrix (CCM) of the Cloud Security Alliance is designed to help customers assess the overall security risk of a cloud provider. Simply email us with the subject line “Cloud Controls” to mail@meisterplan.com or use our contact form to request the matrix.

Matrix Request

Transparent Terms and Conditions


We are all about transparency at Meisterplan. That’s why you’ll never come across any hard to read fine print or hidden contractors when working with us.

Meisterplan terms of service
Terms and Conditions

The current Meisterplan Software as a Service terms and conditions can be found at any time on our website. A summary of the most important points can be found at the link below.

Terms and Conditions

Meisterplan subcontractors
Subcontractors

We select subcontractors who process personal data very carefully. An up-to-date list of subcontractors can be found here.

Subcontractors

Meisterplan sub processors
Subprocessors

We have a trusting relationship with our subprocessors. Here you will find the list of subprocessors that we employ in accordance with Art. 28 GDPR.

Subprocessors

Questions?


If you still have questions about security and trust in Meisterplan, then don’t hesitate to contact us. Our experts are always there for you by e-mail at mail@meisterplan.com or via our contact form.

If you encounter a security issue with Meisterplan or are concerned that your account has been stolen or compromised, please contact us with the incident at security@meisterplan.com.

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