IT Security is the Foundation
IT Security is paramount on this site and in our everyday lives. At Meisterplan, we have built our infrastructure in such a way that safeguards your data.
Information Security
Maintaining the confidentiality and availability of your data is our top priority. All data stored in Meisterplan is protected by strict infrastructure and administrative procedures.
Penetration Tests
Penetration tests of the Meisterplan software are regularly performed by external security experts. This allows us to ensure that your data is protected from external access. Here you can find the latest report (the detailed report may be shared under a confidentiality agreement and upon request).
System Status
The Meisterplan Status page gives you a clear overview of the availability and performance of Meisterplan and its features. The status page also identifies planned maintenance windows.
Data Protection
Our data protection declarations provide you full transparency, protection, and control of your data.
Privacy
We take the protection of your data very seriously. Here you can find our privacy policy describing how we collect and process your data.
Social Media
Here you can find our social media privacy policy as it relates to engagement and content sharing across various social platforms.
Cookies
Cookies enable the continuous development of our website and services to improve the overall user experience. You have the choice whether or not to allow preference and marketing cookies from us.
On the Safe Side with Certifications and Compliance
Meeting and exceeding current industry standards, requirements and certifications is a top priority for Meisterplan.
ISO Certification
Meisterplan has been certified to ISO/IEC 27001:2017. Our control set also includes ISO 27017 (cloud based security) controls and ISO 27018 (data protection) controls.
TISAX®
The ENX Association supports with TISAX on behalf of VDA the common acceptance of Information Security Assessments in the automotive industry.
For itdesign GmbH confidentiality, availability and integrity of information have great value. We have taken extensive measures on protection of sensitive information. Therefore, we follow the question catalogue of information security of the German Association of the Automotive Industry (VDA ISA). The Assessment was conducted by the TÜV SÜD Management Service GmbH audit provider. Since TISAX® results are not public information, the result can only be accessed via the ENX portal.
Software Made in Germany
In January 2024, itdesign GmbH was certified with the BITMi seal of approval “Software Made in Germany” for the software Meisterplan. This recognizes the software as being highly usable and reliable, outstanding in quality with high investment security.
DCSO Assessment
The DCSO Information Security Assessment (ISA/CVA) checks the security level of cloud software providers. itdesign GmbH was reviewed and rated in 2022. The results of the successful evaluation are visible to members of the CVA community.
GDPR and CAN-SPAM
Meisterplan complies with regulations, including the General Data Protection Regulation (GDPR) and CAN-SPAM Act, to ensure proper data protection of individuals.
Cloud Controls Matrix
The Cloud Controls Matrix (CCM) of the Cloud Security Alliance is designed to help customers assess the overall security risk of a cloud provider. Simply email us with the subject line “Cloud Controls” to mail@meisterplan.com or use our contact form to request the matrix.
Transparent Terms and Conditions
We are all about transparency at Meisterplan. That’s why you’ll never come across any hard to read fine print or hidden contractors when working with us.
Terms and Conditions
The current Meisterplan Software as a Service terms and conditions can be found at any time on our website.
Subcontractors
We select subcontractors who process personal data very carefully. An up-to-date list of subcontractors can be found here.
Subprocessors
We have a trusting relationship with our subprocessors. Here you will find the list of subprocessors that we employ in accordance with Art. 28 GDPR.
Questions?
If you still have questions about security and trust in Meisterplan, then don’t hesitate to contact us. Our experts are always there for you by e-mail at mail@meisterplan.com or via our contact form.
If you encounter a security issue with Meisterplan or are concerned that your account has been stolen or compromised, please contact us with the incident at security@meisterplan.com.