We want to earn your trust. That's why we have made IT security, data protection, compliance and transparency the principles of our work.
IT Security is paramount on this site and in our everyday lives. At Meisterplan, we have built our infrastructure in such a way that safeguards your data.
Maintaining the confidentiality and availability of your data is our top priority. All data stored in Meisterplan is protected by strict infrastructure and administrative procedures.
Information Security Statement
Penetration tests of the Meisterplan software are regularly performed by external security experts. This allows us to ensure that your data is protected from external access. Here you can find the latest report (the detailed report may be shared under a confidentiality agreement and upon request).
Penetration Test
The Meisterplan Status page gives you a clear overview of the availability and performance of Meisterplan and its features. The status page also identifies planned maintenance windows.
System Status
Our data protection declarations provide you full transparency, protection, and control of your data.
We take the protection of your data very seriously. Here you can find our privacy policy describing how we collect and process your data.
Privacy Policy
Here you can find our social media privacy policy as it relates to engagement and content sharing across various social platforms.
Social Media Privacy Policy
Cookies enable the continuous development of our website and services to improve the overall user experience. You have the choice whether or not to allow preference and marketing cookies from us.
Cookie Policy
Meeting and exceeding current industry standards, requirements and certifications is a top priority for Meisterplan.
Meisterplan has been certified to ISO/IEC 27001:2017. Our control set also includes ISO 27017 (cloud based security) controls and ISO 27018 (data protection) controls.
ISO Certification
The ENX Association supports with TISAX on behalf of VDA the common acceptance of Information Security Assessments in the automotive industry.
For itdesign GmbH confidentiality, availability and integrity of information have great value. We have taken extensive measures on protection of sensitive information. Therefore, we follow the question catalogue of information security of the German Association of the Automotive Industry (VDA ISA). The Assessment was conducted by the TÜV SÜD Management Service GmbH audit provider. Since TISAX® results are not public information, the result can only be accessed via the ENX portal.
ENX Portal
In January 2024, itdesign GmbH was certified with the BITMi seal of approval “Software Made in Germany” for the software Meisterplan. This recognizes the software as being highly usable and reliable, outstanding in quality with high investment security.
About the Certification
The DCSO Information Security Assessment (ISA/CVA) checks the security level of cloud software providers. itdesign GmbH was reviewed and rated in 2022. The results of the successful evaluation are visible to members of the CVA community.
To the DCSO Website
Meisterplan complies with regulations, including the General Data Protection Regulation (GDPR) and CAN-SPAM Act, to ensure proper data protection of individuals.
General Data Protection Declaration
The Cloud Controls Matrix (CCM) of the Cloud Security Alliance is designed to help customers assess the overall security risk of a cloud provider. Simply email us with the subject line “Cloud Controls” to mail@meisterplan.com or use our contact form to request the matrix.
Matrix Request
We are all about transparency at Meisterplan. That’s why you’ll never come across any hard to read fine print or hidden contractors when working with us.
The current Meisterplan Software as a Service terms and conditions can be found at any time on our website.
Terms and Conditions
We select subcontractors who process personal data very carefully. An up-to-date list of subcontractors can be found here.
Subcontractors
We have a trusting relationship with our subprocessors. Here you will find the list of subprocessors that we employ in accordance with Art. 28 GDPR.
Subprocessors
If you still have questions about security and trust in Meisterplan, then don’t hesitate to contact us. Our experts are always there for you by e-mail at mail@meisterplan.com or via our contact form.
If you encounter a security issue with Meisterplan or are concerned that your account has been stolen or compromised, please contact us with the incident at security@meisterplan.com.
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