A day in the life of a PMO director can be a hectic one. PMO directors play a crucial role in not only making company strategy a reality, but also work to solve complicated problems so things can run as smoothly as possible. If you asked PMO personnel and other experts, the ideal PMO director will have a strong character and several important soft skills like flexibility, analytical ability and emotional intelligence. This means a PMO director knows how to work well with employees and upper management and places great value on understanding and communication.
At the same time, a PMO director must balance this with the ability to make key decisions. There are times when the success of the project portfolio and the decision for or against a project may depend on him or her alone. If all of this sounds like a lot for one role, it’s because it is. Fulfilling the role of a successful PMO director is a tall order, but it’s not impossible. Here are five keys to success for a PMO director.