The Supplier currently uses the following subcontractors for processing personal data for the Supplier to provide its services.
Note: Subcontractors which the Supplier entrusts with the processing of the Customer’s personal data, of which the Supplier processes as a contractor pursuant to Art. 28 GDPR, are specified in a separate list.
Chargebee
Address
Chargebee, Inc.
340 S. Lemon Avenue, Suite #1537, Walnut, CA 91789, USA
Function
Chargebee is used as a Webshop solution, i.e. for license management and billing.
Other Provisions
There is a current Data Processing Agreement between Chargebee, Inc. and itdesign GmbH. The transfer mechanism used by Chargebee is governed by the following standard: EU Standard Contractual Clauses.
Zapier
Address
Zapier, Inc.
548 Market St. #62411, San Francisco, CA 94104-5401, USA
Function
Zapier’s services are used to send notifications of contract changes to the Customer or Supplier.
Other Provisions
There is a current Data Processing Agreement between Zapier, Inc. and itdesign GmbH. This was concluded on the basis of the EU Standard Contractual Clauses in which the service provider is obligated to comply with the EU data protection level. The transfer mechanism used by Zapier is governed by the following standard: EU Standard Contractual Clauses.
Stripe
Address
Stripe Payments Europe, Limited
The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland
Function
Stripe executes credit card payments.
Other Provisions
There is a current Data Processing Agreement between Stripe Payments Europe, Limited and itdesign GmbH. The transfer mechanism used by Zapier is governed by the following standard: EU Standard Contractual Clauses.
GoCardless
Address
GoCardless Ltd.
Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom
Function
GoCardless executes payments made by direct debit.
Other Provisions
GoCardless does not act as a data processor, rather as a data controller. As an end customer, you therefore have a direct legal relationship with GoCardless regarding the use of your personal information by GoCardless. For more information, please visit https://gocardless.com/legal/privacy.
Mailgun Technologies
Address
Mailgun Technologies, Inc.
548 Market St. #43099, San Francisco, CA 94101, USA
Function
Offers from Mailgun Technologies are used to send emails, e.g. when registering a trial version and from the Webshop.
Other Provisions
There is a current Data Processing Agreement between Mailgun Technologies, Inc. and itdesign GmbH. This was concluded on the basis of the EU Standard Contractual Clauses in which the service provider is obligated to comply with the EU data protection level. The transfer mechanism used by Mailgun Technologies is governed by the following standard: EU Standard Contractual Clauses.
Amazon Web Services
Address
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, L-1855 Luxembourg
Function
Amazon Web Services provides the infrastructure on which a database is hosted. This data is processed within the European Union.
Other Provisions
There is a current Data Processing Agreement between Amazon Web Services EMEA SARL and itdesign GmbH. The transfer mechanism used by Amazon Web Services is governed by the following standard: EU Standard Contractual Clauses.
Sentry
Address
Functional Software, Inc.
Sentry
132 Hawthorne Street, San Francisco, CA 94107, USA
Function
The services of Sentry, product of Functional Software, Inc., are used to analyze errors in the browser.
Other Provisions
There is a Data Processing Agreement between Functional Software, Inc. and itdesign GmbH. The transfer mechanism used by Sentry is governed by the following standard: EU Standard Contractual Clauses.
ConfigCat
Address
ConfigCat
Becsi ut 219, 1032 Budapest, Ungarn
Function
ConfigCat is used to activate newly developed functions within the application.
Other Provisions
There is a Data Processing Agreement between ConfigCat and itdesign GmbH
Microsoft
Address
Microsoft Corporation
One Microsoft Way, Redmond, WA 98052-6399, USA
Function
Microsoft Corporation provides the Office 365 environment for our internal operations.
Other Provisions
There is a Data Processing Agreement between Microsoft Corporation and itdesign GmbH. The transfer mechanism used by Microsoft is governed by the following standard: EU Standard Contractual Clauses.
Mixpanel
Address
Mixpanel, Inc.
1 Front St., Suite 2800, San Francisco, CA 94111, USA
Function
Mixpanel is used for storage and analysis of anonymized statistical data from the Meisterplan application.
Other Provisions
There is a current Data Processing Agreement between Mixpanel, Inc. and itdesign GmbH. This was concluded on the basis of the EU Standard Contractual Clauses in which the service provider is obligated to comply with the EU data protection level. The transfer mechanisms used by Mixpanel are governed by the following standard: EU Standard Contractual Clauses. We selected Mixpanel’s option for storing data exclusively within the EU.
ProductBoard
Address
ProductBoard, Inc.
612 Howard street, 4th floor, San Francisco, CA 94105, USA
Function
ProductBoard is used as a solution for collecting and evaluating customer requests for our software products. Personal data is only transmitted to a limited, clearly defined extent (e-mail address, first and last name, user name).
Other Provisions
There is a current Data Processing Agreement between ProductBoard, Inc. and itdesign GmbH. The transfer mechanism used by ProductBoard is governed by the following standard: EU Standard Contractual Clauses.
Swifteq
Address
Swifteq Ltd.
51 Bracken Road, Sandyford, Dublin, D18 CV48, Ireland
Function
Swifteq’s services are used to track which Help Center articles are popular and helpful, and which are not.
Other Provisions
There is a current Data Processing Agreement between Swifteq Ltd. and itdesign GmbH. The transfer mechanism used by Swifteq is governed by the following standard: EU Standard Contractual Clauses.