Your Listening Style
Listening to Project Viewpoints
In the webinar, we detailed four listening habits of the ECHO Listening Intelligence system. We can develop our listening skills with various strategies depending on what our prominent style is.
As a people-oriented listener, Connective or Reflective, you’ll tend to focus on stakeholder impacts. This includes both future stakeholder impacts and/or the history of how something has worked before for stakeholders. As you expand your presence as a leader, be sure to also pause and look at the data stories, the sources of information and the relevant details to facilitate the desired outcome.
On the information side, Analytical or Conceptual listeners tend to gravitate toward information that goes into the details of their interests or that inspires them to future possibilities. To expand your range of input, use checklists or reminders to make sure that you are paying attention to stakeholder insights and relevant lessons learned.
And no matter what your dominant listening habits are, you can adapt your listening to the situation at hand:
- Updates: Is the project leader or stakeholder asking you to assimilate content like project or portfolio status? Take notes and, if needed, take time later to review meeting minutes and outcomes.
- Interactions: Are you being invited to give feedback or problem solve? Listen for the main point and keep your contributions concise and focused on the topic.
- Requests: Are you being asked for help? Listen for the context of the decision or request and ask clarifying questions if needed to make sure you and the speaker are in agreement on the nature of the request.