Below is an overview of the services and service providers we use as part of our data processing activities when using our Meisterplan application for the category Subprocessors.
All information here refers to the category “Users (users of online services), customers”.
We process data on the following legal basis:
Contract fulfilment and pre contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. GDPR).
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, 1855 Luxembourg; subsidiary of: Amazon.com Services LLC, 410 Terry Ave. North, Seattle, WA 98109 5210, USA
Services of the Organization
Amazon Web Services
Website: https://aws.amazon.com
Privacy Policy: https://aws.amazon.com/privacy/
Amazon Cloudfront
Website: https://aws.amazon.com/cloudfront/
Privacy Policy: https://aws.amazon.com/privacy/
Contractual Basis; Data Transfer
There is a current Data Processing Agreement between Amazon Web Services EMEA SARL and itdesign GmbH in place.
Processed Data
Content data (input data in Meisterplan), usage data (e.g. access times), meta/communication data (e.g. device information, IP addresses).
The data of the systems with a Meisterplan URL beginning with eu, e.g. eu.meisterplan.com/, are processed exclusively in the European Union.
Server Location
Germany (for all customers with a Meisterplan URL, beginning with eu, e.g. eu.meisterplan.com/)
USA (for all customers with a Meisterplan URL, beginning with us, e.g. us.meisterplan.com/)
Mailgun Technologies, Inc.
548 Market St. #43099, San Francisco, CA 94101, USA
Services of the Organization
Mailgun
Website: https://www.mailgun.com
Privacy Policy: https://www.mailgun.com/legal/privacy-policy/
Contractual Basis; Data Transfer
A data processing agreement exists between Mailgun Technologies, Inc. and itdesign GmbH. The processed data is transferred to and stored on a Mailgun Technologies, Inc. server in Germany. In addition, an adequate level of data protection is guaranteed for the cooperation due to the certification of Mailgun Technologies, Inc. under the adequacy decision (EU U.S. Data Privacy Framework).
Processed Data
Personal data is transmitted only to a limited, clearly defined extent (e mail address, user name).
Server Location
Germany (for all customers with a Meisterplan URL, beginning with eu, e.g. eu.meisterplan.com/)
USA (for all customers with a Meisterplan URL, beginning with us, e.g. us.meisterplan.com/)
Zendesk, Inc.
1019 Market St., San Francisco, CA 94103, USA
Services of the Organization
Zendesk
Website: https://www.zendesk.com
Privacy Policy: https://www.zendesk.com/company/agreements-and-terms/privacy-notice/
Contractual Basis; Data Transfer
There is an data processing agreement between Zendesk, Inc. and itdesign GmbH in place. The processed data is stored on a Zendesk, Inc. server in Germany.
In addition, an adequate level of data protection is guaranteed for the cooperation due to the certification of Zendesk, Inc. under the adequacy decision (EU U.S. Data Privacy Framework).
Processed Data
Personal data is transmitted only to a limited, clearly defined extent (e mail address, user name).
Server Location
Germany