List of Subprocessors according to Part II of the Meisterplan Terms of Service2019-02-26T08:15:38+00:00

List of Subprocessors according to Part II of the Meisterplan Terms of Service

The following subprocessors are currently employed by the Supplier on behalf of the Customer in accordance with Art. 28 GDPR:

Amazon Web Services

Address

Amazon Web Services, Inc.
410 Terry Ave North, Seattle, WA 98109-5210, USA

Function

Amazon Web Services provides the infrastructure on which the application is hosted. If the data center location in Germany is selected, it will be assured that the data will be processed within the European Union.

Other Provisions

There is a current Data Processing Agreement between Amazon Web Services and itdesign GmbH.

Mailgun Technologies

Address

Mailgun Technologies, Inc.
548 Market St. #43099, San Francisco, CA 94101, USA

Function

Mailgun Technologies provides the service that is used to send e-mails from the Application. Personal data is transmitted only to a limited, clearly defined extent (e-mail address, user name).

Other Provisions

There is a current Data Processing Agreement between Mailgun Technologies and itdesign GmbH. This was concluded on the basis of the EU standard contractual clauses in which the service provider is obligated to comply with the EU data protection level. Furthermore, Mailgun is certified under the EU-US Privacy Shield Agreement (certificate can be viewed here: https://www.privacyshield.gov/list) and thus offers an additional guarantee of compliance with the European data protection law.

Zendesk

Address

Zendesk, Inc.
1019 Market St., San Francisco, CA 94103, USA

Function

Zendesk provides the support infrastructure. Personal data is only transmitted to a limited, clearly defined extent (e-mail address, first and last name, user name).

Other Provisions

There is a current Data Processing Agreement between Zendesk and itdesign GmbH. This was concluded on the basis of the EU standard contractual clauses in which the service provider is obligated to comply with the EU data protection level. Furthermore, Zendesk is certified under the EU-US Privacy Shield Agreement (certificate can be viewed here: https://www.privacyshield.gov/list) and thus offers an additional guarantee of compliance with the European data protection law.