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Majorel was created in January 2019 when Bertelsmann and Saham entered into a strategic partnership to jointly build a leading provider of customer experience solutions with annual sales of around 1.2 billion euros. Majorel combines the customer experience businesses of Bertelsmann and the Saham Group with approximately 50,000 employees, including about 600 in IT.
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Based on the Lean PPM™ method, Majorel developed a portfolio process together with Meisterplan. The result is an overview of all IT projects and a structured process to manage the portfolio.
Do you have similar challenges as Majorel? Learn how to solve them with Meisterplan.